PRIVACY POLICY.

Last Updated: JANUARY 2024

1. Introduction

At Distort Films, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect both personal and non-personal information from you, including:

Personal Information: This may include your name, email address, phone number, and other information you provide when you contact us or use our services.

Non-Personal Information: We may collect non-personal information such as your IP address, browser type, device information, and usage data when you visit our website.

3. How We Use Your Information

We use the information we collect for various purposes, including:

To provide and maintain our services.

To communicate with you and respond to your inquiries.

To improve and enhance our website and services.

To comply with legal obligations.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

5. Disclosure of Your Information

We may share your information with third parties only as necessary to provide our services or as required by law.

6. Data Security

We take reasonable steps to protect your information from unauthorised access, disclosure, alteration, or destruction.

7. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

8. Your Choices

You have the right to access, correct, or delete your personal information. You may also opt-out of marketing communications at any time.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The date of the latest revision will be indicated at the top of this page.

10. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at: luca@distortfilms.com

FAQs

  • The turnaround time depends on the scope and complexity of each project. We work efficiently to deliver timely results without compromising on quality. During the initial discussions, we will provide you with a clear estimate of the expected timeline. We are used to strict deadlines and last minute shoots, so if you have a tight turnaround or specific deadline, then please contact us to discuss how we can best manage your project.

  • Our pricing is tailored to suit your unique requirements and project complexity. Factors such as the type of content, scope, location, and additional services are taken into consideration. We provide transparent and detailed cost breakdowns after the initial consultation, ensuring you have a clear understanding of the investment involved in bringing your visual story to life. We also offer our retainer clients a discounted rate for recurring work, so please contact us for a free quote.

  • Yes, despite being based in the Midlands, we have experience working on projects both locally and internationally. Our team is equipped to manage logistics and travel arrangements, ensuring smooth and successful project execution regardless of location. If you require a photographer or videographer in the UK or abroad then please contact us to talk logistics!

  • We understand the importance of ensuring your vision is executed just how you like it. Our projects typically include a reasonable number of revisions for photography, videography and drone projects. The exact number will be discussed and accounted for after the planning phase, as we know that the amount of refinement a project needs can vary. We are committed to making necessary adjustments until you are fully satisfied with the final result.

  • Getting your photography, videography or drone project started is simple! Reach out to us through our contact page. We'll have an initial discussion to understand your needs and provide you with a tailored solution that aligns with your goals.

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